Think
dove's "campaign for Real Beauty" generated a ton of buzz for
relatively little expense? You haven't seen anything yet. With not a
penny of paid media and in less than a month, "Dove
Evolution," a 75-second viral film created by Ogilvy & Mather,
Toronto, for the Unilever brand has reaped more than 1.7 million views
on YouTube and has gotten significant play on TV talk shows "Ellen" and
"The View" as well as on "Entertainment Tonight." It's also brought the
biggest-ever traffic spike to CampaignForRealBeauty.com,
three times
more than Dove's Super Bowl ad and resulting publicity last year,
according to Alexa.com. By those measures, "Evolution" is the biggest online-buzz generator in
the U.S. personal-care and beauty industries, topping this year's
effort from Omnicom Group's Tribal DDB on behalf of the Philips Norelco
Bodygroom shaver. And that's before the campaign began rolling out to
10 additional countries in Europe, Asia and Latin America last week.
Blog buzz
"Dove Evolution" also trounced another October
darling of the blogosphere -- would-be investment banker Aleksey
Vayner's self-promotional video -- for mentions on Nielsen BuzzMetrics'
BlogPulse. And it ranked among the top 15 blog-linked videos last week
on Technorati -- the only one, aside from a presentation by Apple's
Steven Jobs, from a nonpolitician.
Unilever credits the success to a major PR blitz from
independent Edelman, New York, around "Evolution," a fast-motion look
at the myriad cosmetic and photo-retouching efforts that transform a
woman into a billboard beauty model. The tagline: "No wonder our
perception of beauty is distorted."
While Dove has gotten major PR play from past iterations of
the two-year-old campaign, it's always come in the wake of paid ads.
Those included a 2005 outdoor campaign showing zaftig women in their
underwear and the 45-second Super Bowl ad depicting girls' doubts about
their looks. The latter prompted an entire "Oprah Winfrey" show.
Broad TV pickup
Even that, however, has been swamped by
"Evolution," which in the past two weeks has garnered segments on ABC's
"The View," "Ellen," CNN, "Entertainment Tonight" and even Fox's
"Geraldo."
Unilever had already found that buzz can beat the direct
impact of paid media. Todd Tillemans, VP-North American skin care, said
while the Super Bowl ad generated about 90 million impressions, pre-
and post-game publicity produced another 400 million, even though the
ad only aired that one time on regular TV. (It has since run on
in-store networks at Wal-Mart and Sam's Club.)
"Evolution" and the broader Dove campaign are among the
strongest examples to date of Unilever's movement to develop "ideas
that penetrate pop culture," said Lisa Klauser, VP-marketing shared
services.
"Because we're out to influence pop culture," she said, "you see our
brands taking very distinctive points of view. ... Dove has taken a
stand that real beauty comes in all sizes, shapes and colors, that real
beauty can be very stunning, and that there are a lot of beauty myths
out there that perpetuate low self-esteem."
Dove Self-Esteem Fund
The overwhelming buzz is nice, but the
ostensible purpose of "Dove Evolution" was to raise awareness of and
donations for the Dove Self-Esteem Fund, a program that helps develop
workshops for girls and boys on issues surrounding beauty perceptions,
said Mr. Tillemans. The fund's goal is to reach a million girls through
such programs.
"This is a great example of where we're not using the old
playbook where we do a lot of TV advertising," he said. He believes the
strong consumer insight behind "Campaign for Real Beauty" gave the
effort "viral legs" and that the particular message was "more powerful
because it came from an objective source" in the form of the TV news
and entertainment programs.'
Mr. Tillemans is convinced the emotional response the
"Campaign for Real Beauty" has evoked from women has substantially
strengthened brand loyalty, noting that two-thirds of brand sales now
come from people buying more than one product, up from one-third three
years ago.
"If you stood only for function, people would assess the brand based
only on one category," he said. While cross-marketing, new-product
performance and other tactical appeals have helped build that number
too, he said, "I'm convinced the real driver of it is that the brand
has increased awareness of this mantra, this mission."
It hasn't hurt sales, either. Dove has gained share in the
past year in four of its five major categories: personal wash (body
wash and bar soap), hair care, deodorant and hand-and-body lotion.
(Source: Advertising adge)
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