Visa has handed its Vietnam public relations account to TQPR, as the
payment card provider seeks to build on a rapidly growing market. The account, estimated at
between US$3,000 to $5,000 per month, was previously handled by T&A
Communications. According to Stuart Tomlinson, Visa International
country manager for Vietnam, Cambodia and Laos,the prospect of
Vietnam's WTO accession offers high hopes for growth."The Vietnamese
market has seen tremendous improvement in the payment card industry in
previous years, averaging growth of over 70 per cent
per year, and with
the great leap forward to come," he said.
"In a very cash-centric economy, where only six per cent of the population even has bank accounts, the growth is yet to come."
The business shifted to TQPR without a pitch. The agency's general
manager, Matthew Underwood, said public education is critical if Visa
is to reach its 200 per cent growth target next year. "Our job will be
a lot of public education campaigns," he said. "We've done a media
audit and the bottom-line among the press is that they don't really
know anything about credit cards."
According to Underwood, the agency will devise media
relationship-building and education campaigns, to eventually become a
sustained community relations initiative.
Visa's growth in Vietnam was initially stunted due to a product
deficiency -- its cards could not handle local currency transactions.
Now that this has been rectified, it is expecting to outperform key
rival MasterCard, which does not yet have a Vietnam office.
(Source: Media)
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