As
part of the Vista OS launch, Microsoft Chairman Bill Gates will host an
invitation-only party in Times Square. "There won't be a PC sold
anywhere in the world that doesn't have Vista
within six months," said Endpoint Technology Associates analystRoger
Kay, a fact that might leave ad watchers wondering why Microsoft is
about to
launch the product with one of the biggest marketing blitzes of all
time.
This will be the company's "most aggressive launch ever,"
'Most aggressive'
resulting in
an injection, across 20 countries,of an estimated $500 million into
agency and media-owner coffers -- which seems excessive for a product
that will walk out of the stores on more or less every PC sold from
here on in.
But that's not the point, according to Microsoft -- which goes
so far as to borrow from images such as a child discovering a snowfall,
the fall of the Berlin Wall and Woodstock to persuade consumers that
Vista is not just an operating system, but a potentially life-changing
event. "Awareness is not enough," said John B. Williams, general
manager-Windows global communications. "The goal for this campaign [is
to] get at the heart of excitement."
Several strikes against it
Generating that, and maybe getting
at the heart of the mammoth marketing push, may be difficult, because
although the product may become ubiquitous, it starts out with several
strikes against it.
First, it's from Microsoft, which detractors often paint as
the monopolistic "evil empire." Then there's the fact that the product
has been delayed several times and received only lukewarm reviews from
analysts and beta testers. And, of course, there's Apple, which has the
only other operating system.
While still a small player in the computer industry, Apple has
seen its market share rise from 3% to more than 5% in the past two
years, thanks in part to its iPod halo effect. "They can't take any
chances or leave the field pen to Apple," Mr. Kay said. "And
[Microsoft] needs to spend a fair amount of effort convincing corporate
clients to buy Vista."
Difficult to explain
Last, Vista is a difficult product to
explain. It's the platform on which PCs run, but the user doesn't
really see it. Marketing will help explain what Vista is and does. Some
TV ads, for instance, feature 3-D flip screens with the Windows Vista
border around the edge of the screen for the duration, showcasing the
new Vista look.
"The last time people made a decision on an operating system
was five years ago -- and the world has changed dramatically since
then," Mr. Williams said. "We have to show the product because when
they see Windows Vista, they'll get it ... and have this kind of
reaction we're looking for."
And the reaction it's aiming for: "Wow."
"This one word kept coming out as people sat down and played
with the product," said Mike Sievert, corporate VP-Windows client
marketing. "The campaign concept works very well across cultures and
geographies." (Vista will have a "big advertising presence" in 20 of
its 50 markets.)
6.6 billion impressions
Indeed, the planned scope of the
campaign -- 6.6 billion impressions in its first few months -- is
wondrous by today's narrowly targeted, niche-media standards. "The Wow
starts now," two years in the making with McCann Worldgroup,
encompasses an online consumer-participation promotion themed "Show us
your wow" (the winner gets a trip around the world), sponsored
webisodes at Clearification.com featuring "Daily Show" comedian Demitri
Martin and an alternate-reality game called "Vanishing Point" that
moves between online and offline.
A human billboard will feature 16 dancers forming the Vista and
Microsoft Office icons, and Microsoft Chairman Bill Gates himself will
host an invitation-only party in Times Square. A slew of retail
promotions are set for Jan. 30 in more than 30 markets around the
country and will include Xbox giveaways and school PC-lab makeover
sweepstakes, as well as rebates and special deals. Microsoft experts
will be on-site to answer questions. Microsoft CEO Steve Ballmer will
greet customers at Best Buy in New York.
But it's the TV ads that will garner much of the attention-and
inevitably it won't be all good. The spots picture "Wow"-murmuring
moments such as a '60s-looking family staring at a black-and-white TV
as a rocket blasts into space, a hippie climbing up on scaffolding to
look out over the Woodstock crowd, a young boy staring out his window
at a early-morning snow-blanketed street, and a man putting down a
chunk of rock on the table as those gathered watch the Berlin Wall
being torn down on TV. The juxtaposition will provide surefire fodder
for the blogosphere.
LeBron James
Basketball superstar LeBron James also lends his celebrity to the ads.
In a vignette, he is playing with a group of kids when one breaks in
front of him, zipping off and doing fancy dribbles down the court. Mr.
James stares after him and says "Wow." At the end of every spot, a man
opens his laptop in a darkened office while the voice-over intones,
"Every so often you experience something so new, so delightfully
unexpected, there's only one word for it."
Cue the Vista "Wow."
(Source: Advertising age)
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