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Close to 55% of Hong Kong business executives blame their
CEOs when the company’s reputation comes under crisis, according to the latest
study done by Weber Shandwick with KRC Research. The Safeguarding Reputation study
also found that Hong Kong executives cited major triggers of
reputation failures as financial irregularity (74%), unethical behavior, (65%),
factory breakdowns or explosions resulting in injuries (66%),
security breaches
(66%) as well as health and safety issue product recalls
(63%).
“Interestingly, many of the reasons
causing companies to suffer reputation loss are self-inflicted. Financial
irregularities, unethical behavior and executive misconduct are all issues that
could be prevented if companies had better controls in place,” Leslie
Gaines-Ross (pictured), chief reputation strategist for Weber Shandwick said in
a statement.
“Companies continue to overlook how
damaging threats from online activists and pressure groups can be if they are
not prepared to respond quickly and decisively. The survey also underscores how
executives around the world have grown accustomed to rising CEO compensation and
executive turnover,” he said.
The study was conducted among 950
global business executives in 11 countries across the
globe.
(Source: Marketing Megazine)
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