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2007 Consumer Environmental Survey PDF Print E-mail
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Friday, 01 June 2007
 Recently, the results of the 2007 Cone Consumer Environmental Survey were released. Brands would be interested in learning about how seriously Americans are now taking the environment, and the implications these feelings have on business practices. The survey found one-third of Americans (32 percent) report heightened interest in the environment compared to a year ago. This brings the total of Americans who claim to be interested in the environment to 88 percent.


Additionally, consumers believe that corporations owe it to them to engage in sustainable and environmentally conscious business practices. In addition to pollution concerns, Americans are increasingly concerned over product packaging and transportation. With this in mind, consumers say they will either "reward" (purchase) or punish companies based on their actions.

1. Interest in the environment is growing. Eighty-eight percent of respondents are as interested or more interested in the environment today than they were a year ago.

About the same interest

56%

Higher interest

32%

Less interest

13%

2. Consumers have high expectations for companies to be environmentally responsible.

Americans have a more positive image of a company when it is environmentally responsible

91%

Americans believe companies have a responsibility to help preserve the environment

93%

Americans would consider switching to another company's products or services if they found out about a company's negative corporate responsibility practices

85%

3. Americans believe the following ways companies can support/preserve the environment are important:

Reduce pollution through office and manufacturing operations

71%

Design products/packaging with more environmentally friendly contents and minimal packaging

69%

Distribute and transport products more efficiently

69%

Communicate environmental efforts to consumers and employees so each group can support those efforts

62%

Donate money/services to support environmental causes

59%

Lobby for environmentally friendly policies

57%

4. A large number of Americans are now environmental "doers." In the past 12 months, they have:

Purchased environmentally friendly products/services

47%

Donated to an organization that supports environmental causes

21%

Advocated for environmental issues

18%

Volunteered for an organization that supports environmental causes

11%

5. The environmentally friendly products they have purchased include:

Products with recycled content

62%

Energy-efficient home improvement products

56%

Cleaning supplies

48%

Organic, fair trade or other third-party certified foods/beverages

24%

Energy-efficient car

13%

Green apparel

10%

6. Americans indicate the following factors would motivate them to pay more for environmentally friendly products.

Save money in the long-term

72%

Shopping convenience/readily-available

63%

Health and welfare of future generations

63%

Making a difference

58%

Health benefits

58%

Pressure from friends, family or community

22%

7. Individuals are also quite proactive in intentionally reducing their impact on the environment.

Conserve energy

93%

Recycle

89%

Conserve water

86%

Tell family and friends about environmental issues

70%

Use public transportation/carpool/walk/ride a bike/energy- efficient vehicle

61%

Purchase carbon off-sets

34%

8. When hearing directly from companies, Americans prefer they communicate their social and environmental issues and practices through the following channels:

2007

2004

Advertising

45%

41%

Company Web site

41%

32%

On a Product's Package

34%

38%

Brochures or Newsletters

27%

36%

Email

23%

20%

Direct Mail

22%

21%

New Media (e.g., blogs, message boards, online videos)

18%

NA

In-Store Signage

16%

21%

Event

13%

12%

Employees

12%

NA

Annual Reports

12%

30%

9. Americans are using the Internet and other forms of technology to learn about and support social and environmental issues and causes.

Forward a message to family and friends

38%

Search for information

37%

Engage in grassroots activism

22%

Join or visit social networking sites

16%

Donate money online

13%

Blog (as a reader or active participant)

11%

Listen to podcasts

10%

Use a mobile device to support causes or access information

6%

About the Survey

The 2007 Cone Consumer Environmental Survey presents the findings of an online survey conducted March 29, 2007, by Opinion Research Corporation among a sample of 1,066 adults comprising 499 men and 567 women 18 years of age and older. The margin of error associated with a sample size of 1,000 is +/- 3%. Corporate environmental case highlights are available upon request.

 

(Source: Interbrand)

 
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