Recently, the results of the 2007 Cone Consumer Environmental Survey were released. Brands would be interested in learning about how seriously Americans are now taking the environment, and the implications these feelings have on business practices. The survey found one-third of Americans (32 percent) report heightened interest in the environment compared to a year ago. This brings the total of Americans who claim to be interested in the environment to 88 percent.
Additionally, consumers believe that corporations owe it to them to engage in sustainable and environmentally conscious business practices. In addition to pollution concerns, Americans are increasingly concerned over product packaging and transportation. With this in mind, consumers say they will either "reward" (purchase) or punish companies based on their actions.
1. Interest in the environment is growing. Eighty-eight percent of respondents are as interested or more interested in the environment today than they were a year ago.
|
About the same interest
|
56%
|
|
Higher interest
|
32%
|
|
Less interest
|
13%
|
2. Consumers have high expectations for companies to be environmentally responsible.
|
Americans have a more positive image of a company when it is environmentally responsible
|
91%
|
|
Americans believe companies have a responsibility to help preserve the environment
|
93%
|
|
Americans would consider switching to another company's products or services if they found out about a company's negative corporate responsibility practices
|
85%
|
3. Americans believe the following ways companies can support/preserve the environment are important:
|
Reduce pollution through office and manufacturing operations
|
71%
|
|
Design products/packaging with more environmentally friendly contents and minimal packaging
|
69%
|
|
Distribute and transport products more efficiently
|
69%
|
|
Communicate environmental efforts to consumers and employees so each group can support those efforts
|
62%
|
|
Donate money/services to support environmental causes
|
59%
|
|
Lobby for environmentally friendly policies
|
57%
|
4. A large number of Americans are now environmental "doers." In the past 12 months, they have:
|
Purchased environmentally friendly products/services
|
47%
|
|
Donated to an organization that supports environmental causes
|
21%
|
|
Advocated for environmental issues
|
18%
|
|
Volunteered for an organization that supports environmental causes
|
11%
|
5. The environmentally friendly products they have purchased include:
|
Products with recycled content
|
62%
|
|
Energy-efficient home improvement products
|
56%
|
|
Cleaning supplies
|
48%
|
|
Organic, fair trade or other third-party certified foods/beverages
|
24%
|
|
Energy-efficient car
|
13%
|
|
Green apparel
|
10%
|
6. Americans indicate the following factors would motivate them to pay more for environmentally friendly products.
|
Save money in the long-term
|
72%
|
|
Shopping convenience/readily-available
|
63%
|
|
Health and welfare of future generations
|
63%
|
|
Making a difference
|
58%
|
|
Health benefits
|
58%
|
|
Pressure from friends, family or community
|
22%
|
7. Individuals are also quite proactive in intentionally reducing their impact on the environment.
|
Conserve energy
|
93%
|
|
Recycle
|
89%
|
|
Conserve water
|
86%
|
|
Tell family and friends about environmental issues
|
70%
|
|
Use public transportation/carpool/walk/ride a bike/energy- efficient vehicle
|
61%
|
|
Purchase carbon off-sets
|
34%
|
8. When hearing directly from companies, Americans prefer they communicate their social and environmental issues and practices through the following channels:
|
2007
|
2004
|
|
Advertising
|
45%
|
41%
|
|
Company Web site
|
41%
|
32%
|
|
On a Product's Package
|
34%
|
38%
|
|
Brochures or Newsletters
|
27%
|
36%
|
|
Email
|
23%
|
20%
|
|
Direct Mail
|
22%
|
21%
|
|
New Media (e.g., blogs, message boards, online videos)
|
18%
|
NA
|
|
In-Store Signage
|
16%
|
21%
|
|
Event
|
13%
|
12%
|
|
Employees
|
12%
|
NA
|
|
Annual Reports
|
12%
|
30%
|
9. Americans are using the Internet and other forms of technology to learn about and support social and environmental issues and causes.
|
Forward a message to family and friends
|
38%
|
|
Search for information
|
37%
|
|
Engage in grassroots activism
|
22%
|
|
Join or visit social networking sites
|
16%
|
|
Donate money online
|
13%
|
|
Blog (as a reader or active participant)
|
11%
|
|
Listen to podcasts
|
10%
|
|
Use a mobile device to support causes or access information
|
6%
|
About the Survey
The 2007 Cone Consumer Environmental Survey presents the findings of an online survey conducted March 29, 2007, by Opinion Research Corporation among a sample of 1,066 adults comprising 499 men and 567 women 18 years of age and older. The margin of error associated with a sample size of 1,000 is +/- 3%. Corporate environmental case highlights are available upon request.
(Source: Interbrand)
|